Breaking Down the Wall of Codes: EVALUATING NON-FINANCIAL PERFORMANCE MEASUREMENT
نویسندگان
چکیده
The cost of this wall of codes is clear for managers: They must fill out endless forms—repeatedly explaining their safety procedures, overtime rules, and so forth. In addition, they must host endless visits from compliance auditors. Less obviously, the wall of codes is costly for consumers and other stakeholders who care about the social performance of businesses. Not only must they pay the (passed on) costs of compliance, but with so many standards they cannot always identify which standards and codes are valid measures of true social responsibility.
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